Charlie Brown knows crisis communication

This past Sunday's Peanuts re-run speaks well of Charlie Brown's understanding of crisis communication -- not to mention marital bliss, or keeping any relationship healthy, for that matter
http://tinyurl.com/5b7gny

Here, you'll see CB immediately give credit to his angry audience -- they are right. Then he further credits them -- he's glad that they feel that way. He doesn't even have to go to the point of making an apology, and he effectively diffuses their aggressive mood.

Idealized, to be sure; but educational. His ability to calmly respond with respect to a hostile audience, and their response, is one that that many should take to heart, from the governor of Illinois to the president of the U.S. to most husbands and wives.